Easie founder/CEO Rock Vitale recently presented “AI Agents or Automation: Which Do You Actually Need?” for the Greater New Haven Chamber of Commerce. He explained how AI agents differ from traditional automation and how connectors and tools let AI work inside the systems a business already uses. He also gave a simple framework for choosing the right approach for each workflow, showing that many everyday processes need straightforward automation and that agents add the most value where judgment and flexibility are required. The best results start by matching each workflow to the simplest approach that reliably solves it.
You can view the presentation here: